From July 1, 2021, new rules will apply to any company that is active in a country that belongs to the European Union. In short, it means that we as a Dutch company may have to charge a different VAT rate to European customers who do not have a VAT number (such as private individuals).

It is like this:

All prices on our website include VAT in the beginning. That is to say: including 21% Dutch VAT (the high rate).
All our products are stored in a Dutch warehouse, located in the Netherlands and are also shipped from there to our customers, nationally and internationally.

If we are now going to ship to a customer in another EU country, for example Germany, we will have to charge this customer 19% VAT (the high VAT rate of Germany) instead of the 21% VAT of the Netherlands. Unless this customer can provide a VAT number (because the customer is a company). In that case, the customer pays 0% VAT.

This results in the total amount in the shopping cart and subsequently also on the invoice may change slightly at the time of checkout (in this example it would therefore be a 2% difference). After all, we do not know the delivery address of every website visitor in advance, that only becomes apparent during checkout.